JAJ Immigration Consultancy

Terms and Conditions

Terms & Conditions

These are the Terms and Conditions upon which JAJ Immigration has based all its agreements with its clients and describes the terms under which it offers its services to its CLIENT(s) at the locations of our offices.

Please note that JAJ Immigration reserves the right to revise these terms and conditions at any time without prior notice.

In these terms and conditions, “JAJ Immigration” is the service provider, eager to extend its services to its CLIENT, and both parties have mutually agreed to the terms and conditions included herein.

Definition of Client

A “Client” refers to any person or group of persons who have made any form of payment to JAJ after signing a client agreement. Throughout these terms and conditions, “JAJ” and the “CLIENT” will collectively be referred to as “parties” or “both parties.”

Services Offered

JAJ shall provide the CLIENT with consultation and assistance regarding their case, following the standard operating procedures set forth by the company in its office policy.

Meetings, whether for consultation or case preparation, may be coordinated at the office premises, over the phone, or via Skype with JAJ’s highly qualified Consultants and/or Case Officers.

JAJ will use its knowledge and expertise to strengthen the case of the CLIENT(s). However, JAJ does not guarantee the successful outcome of any application, as it depends on various factors, including timely provision of documents and adherence to official assessing authority requirements.

Client Service Fee

The CLIENT shall pay the total consultancy fees charged by JAJ as per the terms and conditions of the CLIENT SERVICE AGREEMENT for providing its professional services. This fee does not include fees charged by any government body/official authorities, as mentioned in clause no.6 “GOVERNMENT BODY AND OTHER ASSOCIATED FEES.”

Acknowledgements

The CLIENT acknowledges that the duration required to process their case is not within JAJ’s control and depends on several factors. The CLIENT agrees to provide all documents as per the official documents checklist provided by JAJ.

JAJ shall not be responsible, and the service fee shall not be refunded if the CLIENT decides to withdraw their case or if the case turns out to be unsuccessful due to reasons such as forgery, fake documentation, or other non-compliance with governing body rules.

Language Proficiency Requirements

The CLIENT agrees to provide valid proofs required to meet language requirements and understands that recognized tests shall be taken at their expense. The CLIENT will provide such proof through tests like IELTS or other accepted English language proficiency tests.

Government Body and Other Associated Fees

The CLIENT acknowledges that they will bear the fees charged by relevant authorities for qualification assessment, medical examinations, police clearances, and other associated fees, as guided by JAJ. JAJ shall not be held responsible for changes in government policies or fee structures.

Ethical Conduct

The CLIENT shall maintain ethical behavior towards JAJ employees, and JAJ reserves the right to revoke the agreement without refund in case of misbehavior.

Provision of Information

The CLIENT agrees to provide accurate and complete personal, financial, and employment information required by JAJ and any governing body. JAJ may request information from the CLIENT as necessary for the application.

The Laws

This Agreement is governed by the laws of the United Arab Emirates. The parties agree that this Agreement is drafted in the English language.

Dispute

Both parties shall handle disputes through a mutually agreed method and timeframe for investigation, including fact and evidence collection.

Cancellation

In the event of cancellation by the CLIENT, the professional fee is non-refundable. If JAJ chooses to terminate the Agreement, the full agreed fees are non-refundable.

Severance

If any part of this Agreement is held invalid or unenforceable, the remainder of the Agreement remains valid and enforceable.

Professional Fee

The CLIENT agrees to pay the total non-refundable fee, as detailed in the CLIENT SERVICE AGREEMENT. Fees are allocated as per the agreed payment plans offered by JAJ Immigration.

Refund Policy

The Client is eligible for a refund if JAJ Immigration submits the case and it results in a negative decision, or if JAJ provides false information leading to a negative decision. Refunds will not be issued if the CLIENT ends the agreement before JAJ Immigration submits the application, and will only be provided upon a negative decision by the relevant governing body, processed to the original mode of payment.

 

    SIGNATURE

    Citizenship and Immigration Canada (CIC), or an organization at CIC' request, may want to contact you in the future to ask you about any services you received from CIC prior to the application process (such as participation in an information forum), during the application process (including the application process itself as well as orientation or accreditation services), and services received after arriving in Canada (including settlement, integration and citizenship). CIC will use this information, along with the information provided by other individuals, for research, performance measurement or evaluation purposes. CIC will not use this information to make any decisions about you personally.

    I consent to the release to Citizenship and Immigration Canada (CIC) and Canada Border Services Agency (CBSA) of all records and information for the purpose of processing my request that any government authority, including police, judicial and state authorities in all countries in which I have lived may possess about me. This information will be used to evaluate my suitability for admission to Canada or remain in Canada in pursuant to Canadian legislation.


    I declare that I have answered all questions in this application fully and truthfully.

    PRIVACY NOTICE

    Personal information provided on this form is collected and will be used, disclosed, and retained by Immigration, Refugees and Citizenship Canada (IRCC) under the authority of the immigration and Refugee Protection Act (IRPA). The personal information provided will be used for the purpose of processing applications. The personal information provided may be disclosed to other federal government institutions and third parties including law enforcement bodies, provincial/territorial governments and/or foreign governments for the purpose of validating identity, eligibility and admissibility.


    The personal information collected on an application, and other information collected in support of an application, may be used for computer analytics to support processing of applications and decision making, including your application. Personal information, including from computer analytics, may also be used for purposes including research, statistics, program and policy evaluation, internal audit, compliance, risk management, strategy development and reporting.


    Where biometrics are provided in support of an application, the fingerprints collected will be stored and shared with the RCMP. The fingerprint record may also be disclosed to law enforcement agencies in Canada in accordance with subsection 13.11(1) of the Immigration and Refugee Protection Regulations. The information may also be used to establish and verify the identity of a person in order to prevent, investigate, or prosecute an offence under any law of Canada or a Province. This information may also be used to establish or verify the identity of an individual whose identity cannot reasonably be otherwise established or verified becuase of physical or mental condition. Canada may also share immigration information related to biometric records with foreign governments with whom Canada has an agreement or arrangement.


    Failure to complete the form in full may result in delay or the application not being processed. The Privacy Act gives individuals the right of access to protection, and correction of their personal information. Further details are available in Info Source. If you are not satisfied with the manner in which IRCC handles your personal information, you may exercise your right to file a complaint to the Office of the Privacy Commissioner of Canada. The collection, use, disclosure and retention of your personal information is further described in IRCC's personal information bank - IRCC PPU 068.

      FAMILY INFORMATION

      Complete ALL names in English and in your native language (for example, Arabic, Cyrillic, Chinese, Chinese commercial/telegraphic code, Korean or Japanese characters). Include ALL family members even if they are not accompanying you.

      SECTION A

      Relationship: Applicant

      Relationship: Spouse or common-law partner

      Relationship: Mother

      Relationship: Father

      I certify that I do not have a spouse or common-law partner (if you have not listed a spouse or common-law partner above))

      SECTION B - CHILDREN

      Include ALL sons and daughters, including ALL adopted and step-children, regardless of ageor place of residence.

      I certify that I do not have any natural, adopted nor step-children (If you have not listed any children above)

      SECTION C - BROTHERS AND SISTERS

      Include ALL brothers and sisters, ALL half-brother and sister and stepbrother and sister.

        BACKGROUND INFORMATION

        You must complete this section if you are 18 years of age or older.

        Have you ever committed, been arrested for, been charged with or convicted of any criminal offence in any country or territory?

        Did you serve in military, militia, or civil defence unit or serve in a security organization or police force (including non obligatory national service, reserve or volunteer units)?

          PURPOSE OF VISIT TO CANADA

          Indicate how long you plan to stay

          Name, address, and relationship of any person(s) or institution(s) I will visit:

          EDUCATION
          Have you had any post secondary education (including university, college or apprenticeship training)? If yes, give full details of your highest level of post secondary education.

          EMPLOYMENT

          Give details of your employment for the past 10 years, including if you have held any government positions (such as civil servant, judge, police officer, mayor, Member of Parliament, hospital, administrator, employee of a security organization). Do no leave gaps. If retired, not working or studying, please indicate. If you are retired, please provide the 10 years before your retirement.

            CONTACT INFORMATION

            If submitting your application by mail: all correspondence will go to this address unless you indicate your e-mail address below; Indicating an e-mail address will authorize all correspondence, including file and personal information, to be sent to the e-mail address you specify. If you wish to authorize the release of information from your application to a representative, indicate their e-mail and mailing address(es) in this section and on the IMM5476 form.

            Current mailing address

            Residential Address: Different from mailing address?

            Telephone no.

            Alternative Telephone no.

            Fax no.

              LANGUAGE(S)

              PASSPORT

              NATIONAL IDENTITY DOCUMENT
              Do you have a national identity document?

              US PR CARD
              Are you a lawful Permanent Resident of the United States with a valid alien registration card (green card)?

                PERSONAL DETAILS

                Have you ever used any other name (e.g. Nickname, maiden name, elias, etc)?

                Current country or territory of residence

                Previous countries or territory of residence: During the past five years have you lived in any country or territory other than your country of citizenship or your current country or territory of residence (indicated above) for more than six months?

                Country or Territory Where Applying: Different from current country or territory of residence?

                Provide Name of Your Current Spouse or Common-Law Partner

                Have you previously been married or in a common-law relationship (If yes, provide the details below for your previous Spouse/Common-law Partner)?